Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Youngblood

Thomas Youngblood

March 26, 2024

5  out of  5 rating by Thomas Youngblood
"I first had State Farm in B'ham starting in 07, moved to PCOLA in 17 and they hooked me up Mr Arthur's team and I'm pleased to say his team have been nothing but nice and professional with me,if I didn't know, they told me,if I didn't understand,they broke down for me. Thanks team"
Profile photo of Ashley Hollnagel

Ashley Hollnagel

March 26, 2024

5  out of  5 rating by Ashley Hollnagel
"Nikki is hands down the best agent to work with! She is super sweet and very knowledgeable. Took care of everything I needed without having to come into the office when buying a new vehicle!"
Profile photo of Sonya Albritton

Sonya Albritton

March 19, 2024

5  out of  5 rating by Sonya Albritton
"I have been pleased with the service I have received. And his staff is phenomenal ."
Profile photo of Sharon M. Kidd

Sharon M. Kidd

March 6, 2024

5  out of  5 rating by Sharon M. Kidd
"The Best In My Community of Escambia County, Pensacola, Florida. 💜"
Profile photo of Diane Nicholson

Diane Nicholson

March 4, 2024

5  out of  5 rating by Diane Nicholson
"My family and I have been doing business with Mr. Searcy for many years. His staff is always very polite and professional. They have always answered our questions and guided us in the right path for coverage and what we needed to do for the best price possible. The times I have spoken with Mr. Searcy, he has been just as nice and courteous as his staff. Not only do my husband and I do business here, but my grown children do as well. I would definitely recommend and have recommended Mr. Searcy to my friends and family."
Profile photo of Nathan Rhoden

Nathan Rhoden

June 18, 2023

4  out of  5 rating by Nathan Rhoden
"Service is ok"
Profile photo of joey rice

joey rice

January 6, 2023

3  out of  5 rating by joey rice
"Didn't get a chance to talk to him, out of town."
Profile photo of michelle landry

michelle landry

December 1, 2022

4  out of  5 rating by michelle landry
Profile photo of Rodney Davis

Rodney Davis

August 30, 2022

1  out of  5 rating by Rodney Davis
"Just absolutely horrible"
Profile photo of Chris Lett

Chris Lett

July 13, 2022

5  out of  5 rating by Chris Lett
"GINA...I LOVE YOU. Thanks for always being there to help me...."
Profile photo of Allison Hastings

Allison Hastings

September 28, 2021

5  out of  5 rating by Allison Hastings
"We needed to transfer our insurance from SC to FL in a very short period of time and this office was so helpful, efficient, and understanding. Could not be more pleased with the office and Arthur! Highly recommend!!!!"
Profile photo of Elijah Oliveira

Elijah Oliveira

September 28, 2021

1  out of  5 rating by Elijah Oliveira
"TERRIBLE! DO NOT DO BUSINESS WITH THIS AGENT. State farm messed up my documentation and I have been very patient every time Laytoya, Arthur's assistant, calls me telling me that my policy has been canceled. I have requested to be put on autopay multiple times. My policy has been canceled AGAIN for the 3rd time. Why cant you keep my credit card on file??? Do you not want me to be your customer? All I wanted was to be on autopay, but all I got was late fees and suspended insurance due to late payment. "We apologize!" "We don't understand why this happened." "I'm not sure" I'm taking my business somewhere else. Arthur has the laziest and untrained staff I have ever seen. Sad thing was I liked Latoya, but she was negligent or didn't know how to put my card on autopay."
Profile photo of Christina Williams

Christina Williams

September 16, 2021

1  out of  5 rating by Christina Williams
"HORRIBLE agent. ive never worked with anyone as rude and stuck up as this man in my life! That entire office is beyond unprofessional. the way he speaks to people as if they are stupid and beneath him. IM definitely reporting him to corporate. Will be taking my business to all state"
Profile photo of Jason Kintz

Jason Kintz

June 4, 2021

1  out of  5 rating by Jason Kintz
"Very disappointed! Neglected to summit insurance policy. Finally 3 months later..."
Profile photo of Dawn Mendez

Dawn Mendez

February 18, 2021

5  out of  5 rating by Dawn Mendez
"Love Arthur and his staff love this place ❤"
Profile photo of M LANGSTON


February 1, 2021

5  out of  5 rating by M LANGSTON
"Very comfortable environment and knowledgeable staff."
Profile photo of Alexis Madison

Alexis Madison

October 2, 2020

1  out of  5 rating by Alexis Madison
"Horrible office. Would not recommended doing business with him ! Edited post: You said you’re sorry my position did not work out as if you fired me. I resigned from my position because you were very unfair when it came to your employers. You let certain employees do whatever they wanted and stayed yelling at the others."
Profile photo of Patricia Smith

Patricia Smith

October 1, 2020

5  out of  5 rating by Patricia Smith
Profile photo of DaeDae Faye

DaeDae Faye

September 1, 2020

1  out of  5 rating by DaeDae Faye
"Be aware!!!! Hey is very unprofessional rude arrogant condescending I would advise anyone considering author to go elsewhere ... Arthur searcy is not helpful at all !!!!!! AVOID AVOID AVOID AVOID AVOID!!!!"
Profile photo of Ralph Thompson

Ralph Thompson

August 27, 2020

4  out of  5 rating by Ralph Thompson
"Great location"
Profile photo of winston johnson

winston johnson

August 17, 2020

5  out of  5 rating by winston johnson
"People are great"
Profile photo of Marlo Deguzman

Marlo Deguzman

July 17, 2020

5  out of  5 rating by Marlo Deguzman
"Mr. Searcy is the best!! I always use him for notary services. I will be seeing him for my insurance needs as well. I highly recommend him"
Profile photo of Keiona R

Keiona R

June 28, 2020

1  out of  5 rating by Keiona R
"Most horrible office I’ve ever done business with. Would not recommend at all!"
Profile photo of corinthia Batchelor

corinthia Batchelor

December 16, 2019

4  out of  5 rating by corinthia Batchelor
"The staff was very friendly. The food was good. Maybe it was the Christmas spirit."
Profile photo of Get Fit Fitness

Get Fit Fitness

December 4, 2019

5  out of  5 rating by Get Fit Fitness
"Great staff and rates !"